Your Managed
IT Service Provider

We deliver 24 x 7 full-stack and remote-managed IT services to support your most demanding application and database workloads. As a leading managed services provider, we ensure the security, availability, reliability, and performance required to run your IT business processes. We offer flexible managed services models to ensure you maximize cost savings, capacity, coverage, and capabilities for the technologies that power your business.

Total Operations Management (TOM)

Data Intensity offers comprehensive managed services for your business impacting IT landscapes, with features that include 24x7 coverage, proactive monitoring, OS support, backups, and patch management — delivering the same services across cloud platforms for continuity of service.

Full-Stack Support

  •   Applications — EBS, WLSFR, SOA, HYP, APLM, IDAM, OBIEE, OBIA, ODI, WC, GRC
  •   Application Middleware & Integration Platforms
  •   Databases — Oracle, MSSQL, MySQL, Postgres, DBaaS
  •   Engineered Systems — Exadata, ODA, PCA, ZDLRA
  •   Cloud & Infra Management — OCI, Azure, AWS, VM Platforms
  •   Oracle Software License Management Services

Service Features

  •   17+ ITIL Management Practices (e.g., Availability, Change, Incident, Config, Capacity & Performance, Problem Management, Service Catalog, Continual Service Improvement)
  •   Proactive Monitoring — Addressing issues before they become problems, with 24x7 global support
  •   Delivery model includes OS, DB, MW, infrastructure, backups, patching and data protection
  •   Disaster Recovery for Critical Workloads
  •   Multi-Layered Security Services

TOM Advantages

  •   All-Inclusive with Tailored Support Entitlements
  •   Named Support Team Lead — Customer Success Management
  •   Aggressive SLAs to guarantee performance levels
  •   Proactive Management, continuous innovation, and optimization
  •   Continual Service Improvement optimizes Operational Assurance

Opti-Shore
Support Models

Opti-Shore provides Data Intensity customers the choice to consume On-Shore only, On-Shore Blended,S or Off-Shore Blended resource models mapped to their unique business compliance requirements to reduce risk and optimize costs.

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Managed Service
Model

Data Intensity offers ITIL-based, proactive, Total Operations Management services.

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Applications, Databases and
Middleware Services

Find out how our Oracle Applications, Database, and Middleware Services combine functional, development, and technical expertise to help you deliver applications as a service and reduce the costs of database management.

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Cloud and Infrastructure
Services

Learn how Data Intensity’s managed cloud and infrastructure services can help you deliver a scalable and secure platform for your Oracle applications, database, and middleware solutions.

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