Providing world class
IT & database services

Data Intensity’s Professional and Managed Services are focused on optimizing your enterprise application and data workloads across any cloud. We Design, Implement and Support your solution to lower costs, manage capacity and extend capabilities so you can focus on growing your business.

Total Operations Management (TOM)

Data Intensity offers comprehensive managed services for your business impacting IT landscapes, with features that include 24x7 coverage, proactive monitoring, OS support, backups, and patch management — delivering the same services across cloud platforms for continuity of service.

Full-Stack Support

  •   Applications — EBS, WLSFR, SOA, HYP, APLM, IDAM, OBIEE, OBIA, ODI, WC, GRC
  •   Application Middleware & Integration Platforms
  •   Databases — Oracle, MSSQL, MySQL, Postgres, DBaaS
  •   Engineered Systems — Exadata, ODA, PCA, ZDLRA
  •   Cloud & Infra Management — OCI, Azure, AWS, VM Platforms
  •   Oracle Software License Management Services

Service Features

  •   17+ ITIL Management Practices (e.g., Availability, Change, Incident, Config, Capacity & Performance, Problem Management, Service Catalog, Continual Service Improvement)
  •   Proactive Monitoring — Addressing issues before they become problems, with 24x7 global support
  •   Delivery model includes OS, DB, MW, infrastructure, backups, patching and data protection
  •   Disaster Recovery for Critical Workloads
  •   Multi-Layered Security Services

TOM Advantages

  •   All-Inclusive with Tailored Support Entitlements
  •   Named Support Team Lead — Customer Success Management
  •   Aggressive SLAs to guarantee performance levels
  •   Proactive Management, continuous innovation, and optimization
  •   Continual Service Improvement optimizes Operational Assurance

Professional Services

Assessment
Services

Data Intensity assessment services provide full-stack enterprises with an unbiased and expert understanding of the currency of their technology systems, upgrade readiness, and future scalability.

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Design
Services

Data Intensity solutions architects combine deep and integrated expertise on how all layers of the stack need to be deployed and supported to design complex application, technology, and cloud services solutions for ultimate scalability, performance and security.

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Implementation
Services

Data Intensity’s competency in both legacy and digital economy platforms maximizes the effectiveness of digital transformation efforts and ensures expert implementation services of complex Oracle EBS applications, database, middleware, integration services, cloud & Oracle Engineered Systems.

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Migration
Services

Data Intensity has been a leader in delivering world-class cloud migration services for full-stack enterprises for more than twenty years.

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Integration
Services

Data Intensity teams bring the know-how to support data, cloud, and application integration in a multi-cloud strategy, plus the insight to plan for future changes to run and maintain.

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Upgrade
Services

Data Intensity’s vast credentials in designing, implementing, and supporting Oracle ERP applications ensure you zero-downtime application, database, middleware upgrades that are delivered on time, and on budget.

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Managed Services

Opti-Shore
Support Models

Opti-Shore provides Data Intensity Customers the choice to consume On-shore only, On-shore Blended or Off-Shore Blended Support models mapped to their unique business requirements.

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Managed Service
Model

Data Intensity offers ITIL-based, proactive Total Operations Management services.

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Applications, Database and
Middleware Services

Data Intensity supports multi-platform Oracle applications, databases, and middleware products from a functional, development, and technical perspective using a unique processed-based model that eliminates full-time specialization payments.

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Cloud and Infrastructure
Services

Data Intensity brings two decades’ experience in delivering managed cloud and infrastructure support services, plus the experience of owning and operating its own purpose-built private cloud, to power mission-critical workloads.

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