Functional Application Support Team (FAST)

Challenges

Oracle E-Business Suite (EBS) and Oracle Cloud Enterprise Resource Planning (ERP) drive a myriad of essential business functions at your organization. Return on Oracle investment value, however, regularly drops when IT struggles to provide proper EBS and ERP support.

Often, standard outsourced staffing agreements lock your unit into inflexible, overly expensive, and low-quality hourly services contracts. Consequently, internal resources either remain ill-equipped for, or entirely captive to, reactive problem-solving, abandoning proactive development. How can you optimize Oracle EBS and Oracle Fusion Cloud Applications, while freeing up internal staff and better managing spend?

Solution

Trust Data Intensity to optimize your Oracle investment protection, Oracle application utilization, and IT department effectiveness with our Functional Application Support Team (FAST) offering, a managed services subscription founded in 10+ years of success that unburdens both your budget and your staff.

FAST is resolution-based, delivered by experts who understand your ​distinct Oracle environment, to create ​greater value at a predictable cost. High-touch services ​by dedicated team PODs under aggressive SLAs capably transform your IT business. ​Tiered levels map to your current, specific support needs. Menu items can be bundled in increments and adjusted as necessary. ​You're assured of case outcomes, while also gaining access to certified staff and leading solutions.

Fast Subscription Benefits

FAST subscribers escape hourly-pricing traps, meet vital support needs, and learn from Oracle experts through three services tiers:

  •   User Transactional Support removes internal team burden at a low cost
  •   Application Configuration Support identifies and remediates challenges, while eliminating staffing constraints
  •   Customization & Development Support delivers deep, dedicated, expert, Oracle functional and development skills.

Get in touch

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