Service Models &
Management
Services

Challenge

The rapid and ever-expanding shift in technology skill sets is placing a new set of demands on IT departments’ ability to provide comprehensive support services to their organizations. IT organizations require a diverse set of technology and application support service resources in a variety of time zones across a variety of workloads applied to a variety of priorities.

Solution

Data Intensity provides two primary service models allowing customers to consume support in a reactive or proactive fashion:

The Data Intensity Flex On-Demand Service Model provides a subscription-based reactive support model. This service model is perfect for customers who need complementary support to close their gap in skill-set coverage, capability and capacity. The subscription fee provides access to the global Data Intensity support teams combined with a pay-as-you-consume billing model that puts the customer in control of their outsource spend.

Benefits

Flex On-Demand

  •   Reactive subscription-based support
  •   Customer control of outsourcing spend
  •   Complements IT resource models

Total Operations Management

  •   Proactive 24x7 comprehensive ITIL service model
  •   Tailored services support
  •   Cost-optimized outsourced services

Datasheets & Case Studies

Dive Deeper

Get in touch

We always put our customers first. Contact us by using the form below, and we will get back to you as soon as we can.

Please make sure to use a valid company email.
Please make sure to use a valid email format.

Data Intensity Solutions you are interested in (Select one that applies)