Cloud Maturity Assessment Index - Assessment

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Operational

59% of organizations operate up to 50% of their workloads in the cloud. The biggest challenges most continue to face relate to governance, security, and operational best practices.¹

What percentage of your applications are you operating in the cloud?

0–25% 26–50% 51–75% 76–100%

70% of organizations claim to have orchestration capabilities to manage cloud workloads.¹

Cloud services enable organizations to execute on business strategies faster, but not necessarily cheaper. In many cases, cloud management tooling is a bifurcated strategy.

We have the appropriate level of automation and orchestration capabilities to manage our cloud workloads.

True False

52% of organizations indicate having a single pane of glass for operational visibility.¹

The concept of a “single pane of glass,” relative to cloud services, refers to a common management platform for multiple clouds that provides unified visibility in the management of application workloads. As cloud sprawl proliferates, so will the need to unify cost and service orchestration management.

We have a single-pane-of-glass visibility into cloud workloads for availability, security, and performance.

True False

Business Ops

82% of organizations indicate having integrated critical business processes using multiple cloud services.¹

Most enterprises never intended to operate in a hybrid or multi-cloud environment, and yet, that’s exactly where they are today. Why? As the needs of the enterprise require deeper feature offerings and capabilities, having a multi-cloud vendor strategy for load migrations makes more sense.

We have integrated complex business processes using multiple cloud services.

True False

83% of organizations cannot bill-back cloud costs to departments.¹

Cloud enables organizations to consume services faster without predictability and governance. As cloud consumption increases, so does the opportunity to have runaway costs.

We have a streamlined process to communicate both bill-back charges AND cloud services consumption costs to business units.

True False

Financial

70% of enterprises do not have an understanding of the full economic benefit of cloud consumption.¹

The economic effectiveness of a cloud strategy goes beyond shifting capital expenses to operational budgets. Often, one of the most substantial costs of managing technology is people.

We have calculated the full economic benefit of consuming cloud services.

True False

Only 12% of companies indicate a 40+% savings in data-center/on-premises costs to date.¹

Despite considerable cost reductions leveraging cloud, many organizations continue a dual-homed strategy — consuming technology services both on-premises and in the cloud.

What’s slowing them down? Multi-cloud strategies require cloud-relevant tooling, operational processes, and considerations for security and compliance.

How much has your organization been able to cut your data-center costs since beginning your cloud journey?

0–10% 11–20% 21–30% 40%+

1. Data Intensity, Cloud Maturity Assessment Index (CMAI) (January 2019)

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Security

60% of organizations have dedicated cloud security teams, but only 12% of the respondents operate at the Optimized Maturity state.¹

Forming a cloud security team is a necessary step requiring perseverance to keep pace with rapid cloud advancements. Companies need to strike a balance between ubiquitous, on-demand cloud services and establishing consistent controls, policies, and processes to protect the business.

We have a dedicated role or team inside our organization responsible for the security architecture and policies of cloud-consumed services.

True False

61% of companies have a formalized cloud adoption strategy.¹

It is critical for organizations executing their Digital Transformation strategies to ensure that cloud services are well-defined to simplify cloud consumption aligned to application architectures serving critical business processes.

We have a formal cloud adoption strategy that includes best practices for security, reference architecture implementations, and service-decommissioning procedures.

True False

75% of companies are enabling cloud services for their users.¹

When consuming cloud services at scale, it is critical to develop a scalable Identity Access Management architecture that provides the right access, to the right resources, at the right time, for the right individuals across multiple cloud platforms. Single Sign-On (SSO) models need to evolve across IaaS, PaaS, and SaaS models with the agility to not only provision new users and manage policies but also react to decommissioning users effectively.

We have implemented a robust Identity Access Management platform to ensure the right users have the proper access for their role.

True False

Governance

46% of respondents do not have a consistent, streamlined process for their cloud-deployed application to be proactively patched efficiently and securely. Poor patch hygiene is the single largest cause of cyber threats and attack vectors.¹

As companies adopt multi-cloud environments, it complicates the ability to deploy, manage, and orchestrate security with consistent visibility and control.

We have a consistent, streamlined process for our cloud-deployed applications to be proactively patched efficiently and securely.

True False

39% of respondents are building out a formalized cloud governance policy.¹

IDC research predicts a continued rise in cloud-based IT spending — reaching 60% of all IT infrastructure and 60–70% of all software, services, and technology spending by 2020. With this overwhelming shift in budget spending comes the need for proper controls and governance.

We have a formal documented and well-understood cloud governance policy in our organization.

True False

Talent Development

An effective cloud-first strategy requires the essential technical skills to design, implement, and support cloud-deployed services and workloads.

While most organizations have implemented a training strategy tailored for cloud services,¹ with the rise of multi-cloud adoption, one of the biggest challenges is the gap in expertise that arises when the technical details of each cloud service and resource are different. Companies need to address the multi-cloud risk that can be even more significant if the IT department is unable to control the end user’s provider choices (i.e., Shadow IT is in play).

We have implemented a training strategy tailored explicitly to cloud services technical education in our organization.

True False

35% of organizations indicate the development of a center of excellence to advance skills to impact business.¹

A cloud center of excellence is not just a function. It’s also a process to drive organizational change. Without a structured approach to adopting and optimizing cloud, you can’t realize the full potential of cloud or escape the gravitational pull of existing deployment models.

We have a cloud center of excellence or similar construct to advance skill sets and business-impact agility in our organization.

True False

1. Data Intensity, Cloud Maturity Assessment Index (CMAI) (January 2019)

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