Solutions Architect Pre–Sales

Position Summary

As a pre-sales Solutions Architect with Data Intensity your job will be to provide thought leadership and solution design during various phases of the pre-sales cycle. This includes but is not limited to understanding and gathering: Cloud or Remote solution requirements, Professional Services scope development, and working with existing customers on modifications to their deployments.

Oracle enterprise applications and database management is a primary focus. You will be expected to maintain a high level of communication with both customers and internal departments at DI (including Sales, Finance/ Contracts, Operations and other staff).

Position Responsibilities

•   Act in a trusted advisor role with prospects and customers to understand their application and business requirements
•   Develop service based solutions around Oracle Application and Database management
•   Work on existing contract renewals including scope discovery, resizing, pricing and recommendations
•   Prepare technical design documentation with Visio/Gliffy
•   Guide and communicate to operational staff regarding solution design/intent
•   Drive incremental revenue through development of solutions for customers
•   Prioritize and maintain sales support requests and communicate status/progress
•   Project manage the pre-sales quoting process among various functions including Professional Services, Operations, Engineering and Finance
•   Lead the Request For Proposal/Information responses with various internal teams
•   Responsible for hand-off to the Project Management Office upon closure of new business

Business & Technical Skills Qualifications

•   Detailed knowledge and understanding of Oracle Application and Database implementation methodologies (Oracle EBS 11i, R12;OBIEE 10g, 11g, 12c; Oracle RDBMS 10i, 11i, 12c)
•   Experience in consultative selling approach
•   Excellent communication skills (written, presentation and verbal)
•   Strong proficiency with Microsoft Excel, Word and PowerPoint
•   Experience with the pre-sales lifecycle for managed services and consulting industries
•   Understanding of virtualization (Oracle VM preferred, Xen, VMware, Hyper-V)
•   Understanding of cloud landscape, customer use cases, and operational understanding of one or more of Amazon EC2, Microsoft Azure, Google Cloud, Oracle IaaS/PaaS and others
•   Understanding of disaster recovery solutions for Oracle applications (data backup, Data Guard, GoldenGate & storage replication)
•   Understanding of Oracle Technology Licensing (DB, FMW, Add-on and others)
•   Understanding of Engineered Systems
•   Good technical documentation skills
•   Self-starter and strong work ethic for doing what it takes to complete or resolve requests with integrity and an appropriate sense of urgency

Education and Other Qualifications

•   Strong presentation and customer-facing skills
•   Ability to prioritize multiple pre-sales engagements at a time
•   Ability to take ownership and drive projects/tasks/sales opportunities to completion
•   Ability to handle high pressure situations and maintain professional demeanor
•   Experience in a service provider environment or business with many internally supported units
•   B.S. or 5+ years of experience working in an Oracle Applications & DB setting with pre-sales experience

This role may requires access to customer environments as a means of providing the necessary support to resolve an issue or inquiries into performance-related issues, or for periodic maintenance and management of the systems. In some instances, these environments may contain Personally Identifiable Information (PII) (e.g., such as HIPAA-related Personal Health Information – PHI) and Payment Card Information (PCI). Personnel are expected to adhere to the highest standards of ethics and professionalism in protecting PII.