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Careers in Cloud and Database Technology

Solutions Architect Pre–Sales

Position Summary

As a pre-sales Solutions Architect with Data Intensity your job will be to provide thought leadership and solution design during various phases of the pre-sales cycle. This includes but is not limited to understanding and gathering: Cloud or Remote solution requirements, Professional Services scope development, and working with existing customers on modifications to their deployments.

Oracle enterprise applications and database management is a primary focus. You will be expected to maintain a high level of communication with both customers and internal departments at DI (including Sales, Finance/ Contracts, Operations and other staff).

Position Responsibilities

  •   Act in a trusted advisor role with prospects and customers to understand their application and business requirements
  •   Develop service based solutions around Oracle Application and Database management
  •   Work on existing contract renewals including scope discovery, resizing, pricing and recommendations
  •   Prepare technical design documentation with Visio/Gliffy
  •   Guide and communicate to operational staff regarding solution design/intent
  •   Drive incremental revenue through development of solutions for customers
  •   Prioritize and maintain sales support requests and communicate status/progress
  •   Project manage the pre-sales quoting process among various functions including Professional Services, Operations, Engineering and Finance
  •   Lead the Request For Proposal/Information responses with various internal teams
  •   Responsible for hand-off to the Project Management Office upon closure of new business

Business & Technical Skills Qualifications

  •   Detailed knowledge and understanding of Oracle Application and Database implementation methodologies (Oracle EBS 11i, R12;OBIEE 10g, 11g, 12c; Oracle RDBMS 10i, 11i, 12c)
  •   Experience in consultative selling approach
  •   Excellent communication skills (written, presentation and verbal)
  •   Strong proficiency with Microsoft Excel, Word and PowerPoint
  •   Experience with the pre-sales lifecycle for managed services and consulting industries
  •   Understanding of virtualization (Oracle VM preferred, Xen, VMware, Hyper-V)
  •   Understanding of cloud landscape, customer use cases, and operational understanding of one or more of Amazon EC2, Microsoft Azure, Google Cloud, Oracle IaaS/PaaS and others
  •   Understanding of disaster recovery solutions for Oracle applications (data backup, Data Guard, GoldenGate & storage replication)
  •   Understanding of Oracle Technology Licensing (DB, FMW, Add-on and others)
  •   Understanding of Engineered Systems
  •   Good technical documentation skills
  •   Self-starter and strong work ethic for doing what it takes to complete or resolve requests with integrity and an appropriate sense of urgency

Education and Other Qualifications

  •   Strong presentation and customer-facing skills
  •   Ability to prioritize multiple pre-sales engagements at a time
  •   Ability to take ownership and drive projects/tasks/sales opportunities to completion
  •   Ability to handle high pressure situations and maintain professional demeanor
  •   Experience in a service provider environment or business with many internally supported units
  •   B.S. or 5+ years of experience working in an Oracle Applications & DB setting with pre-sales experience

This role may requires access to customer environments as a means of providing the necessary support to resolve an issue or inquiries into performance-related issues, or for periodic maintenance and management of the systems. In some instances, these environments may contain Personally Identifiable Information (PII) (e.g., such as HIPAA-related Personal Health Information – PHI) and Payment Card Information (PCI). Personnel are expected to adhere to the highest standards of ethics and professionalism in protecting PII.

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