This role will be expected to resolve daily issues and provide a blend of functional and technical support for Oracle ERP Applications. Candidate will have a solid technical understanding of IT and technology in general with a desire to work in a service orientated support function.
Data Intensity is a global company and this function has global responsibility with support staff in many different countries but travel is not expected.
Confidentiality and Background Checks
This role may requires access to customer environments as a means of providing the necessary support to resolve an issue or inquiries into performance-related issues, or for periodic maintenance and management of the systems. In some instances, these environments may contain Personally Identifiable Information (PII) (e.g., such as HIPAA-related Personal Health Information – PHI) and Payment Card Information (PCI). Personnel are expected to adhere to the highest standards of ethics and professionalism in protecting PII. As a result, background checks and drug screening may be required and could be periodically performed based upon specific customer requirements.Apply Now