Long-lived ERP Applications that continue to evolve over time tend to require more focus and attention just to keep them running optimally. As businesses evolve and new functionality is created for users and business processes, up goes the attention required to maintain it all. Responding to user requests for new functionality and reporting, serviceability of existing capabilities and patch-management can be a losing proposition for the teams tasked with supporting the high demands of business users.
Data Intensity’s senior consultants offer the skills and functional experience to serve your needs, from ERP and Web, to Analytics and Business Intelligence, to development solutions. Our success relies on providing strategy and solutions that deliver what you need without fail. Our Functional Service Desk manages any aspect of your Oracle Applications: troubleshooting for technical and functional issues, providing solutions through configurations and setup changes, data corruption assistance, building procedures, and support for third-party program integrations. Our customers count on us to help with any service challenges.
Data Intensity’s Functional and Development Services provide you with better coverage, increase your capacity, and reduce your cost for a FASTER TIME TO BENEFIT of your ERP solution. Our team of Functional experts can augment your existing staff, or provide full application administration. And this enables you to shift the focus of your team from break-fix to projects that drive business value. Our teams are integrated with both technical and functional professionals for continuity and information sharing across your account. Our customers are our top priority, bar none. Everything we do is based on a CustomerFirst™ methodology and business model that ensures the success and satisfaction of every customer with whom we engage.
The business intelligence expertise of Data Intensity and the knowledge transfer and training they provided has enabled us to leverage the full value of Oracle Business Intelligence Enterprise Edition and achieve a faster return on investment. We now have a pervasive real-time intelligence environment for monitoring student recruitment that has the scalability to support enterprise-wide reporting as our needs evolve.
Data Intensity has exceptional knowledge and a deep bench of professionals with 24x7 global support, making them an excellent match for Haemonetics.
Data Intensity’s expertise in Hybrid Cloud helped us optimize our existing infrastructure yet deliver greater scalability, security, and response time to our global organization.
Data Intensity made the process of migrating to the Oracle Database Cloud Service platform far easier than I would have expected it to be. They quickly provisioned the service, along with a VPN to provide additional security and then worked with us closely to help configure it. Their assistance in migration of the data, and their continued support to familiarise us with administering the platform has been invaluable.