Quality Execution. Continuous Service Delivery.
Enterprise software requires patching and upgrades. Data Intensity considers these activities to be part of the lifecycle for each application that we manage.
Upgrades can place high demand on internal staff and cause significant downtime if not addressed in a timely manner. Our staff of highly trained technical and functional experts has performed hundreds of upgrades and brings unmatched experience to the table. This expertise is leveraged through our 24x7 service model allowing Data Intensity to perform application, database, and system upgrades with the least disruption to your business with quality execution and continuous service delivery.
When maintaining ERP packages, such as the Oracle E-Business suite, it is critical to have a solid plan for the maintenance of the software. Data Intensity works with customers to develop a 52-week plan to help orchestrate patching and maintenance activity. This ensures compliance with the latest patches and updates, minimizing disruption to your business by defining periods for maintenance during non-critical hours at non-critical times of the fiscal year.
A 48-month strategic plan overarches the 52-week plan, and typically includes a major upgrade or release. Data Intensity upgrades your application whether on-site at your location, or in one of our data centers across the country, utilizing our industry-proven upgrade methodology.
Data Intensity can assist customers with lifecycle management planning, as well as offer a complete set of upgrade and patching capabilities. These offerings are delivered through a combination of on-site, on-shore and off-shore staff for a cost-effective delivery.