What You Need. When You Need It.
Choosing to transfer the day-to-day responsibilities of your IT management is a strategic decision to prioritize your business requirements and resources, creating the opportunity for your team to focus on improving your organization’s operational effectiveness and efficiency.
Data Intensity’s Enterprise Managed Services team offers the most comprehensive suite of support solutions in the industry, backed by industry-leading Service Level Agreements (SLAs). Our IT-managed services provide the highest levels of security, redundancy, and flexibility, while allowing for rapid, cost-effective expansion or contraction as your IT requirements change over time.
Data Intensity’s team of global support professionals manages all aspects of your critical IT systems, whether it be performance tuning or troubleshooting, capacity planning or new deployments, system upgrades or architectural changes. Our employees are your employees…taking care of what is most critical to your business. Whether you leverage our proven operational process and change management methodology, or we integrate into your standard operating procedures, we can customize a solution that is tailor made for your organization.
All our services are delivered by a named on-shore primary that is dedicated to your account to ensure the consistency of communication. These primaries are backed by support personnel across our 24/7 domestic and international operations centers. The end result is the benefits of an on-shore presence with the economics and time compression of off-shore support. Each agreement is delivered with the inherent flexibility to add or subtract cost as your business needs change, and terminate the agreement based upon unexpected events. At Data Intensity, we do not lock our customers in with contractual obligation, but with service quality.